Poorsales? Low customer retention? Struggling business? It’s time for a root-cause analysis. In many cases, some problems in businesses are usually the symptoms of a main problem and without first identifying what the main problem is, time, money, and energy would be wasted in trying to solve the wrong problem.
The root-cause analysis allows us to uncover the real problem. This could be a wrong market positioning, a weak value proposition, low brand awareness, poor customer service and so on. Depending on what kind of problem it is, our root-cause analysis helps to you to get to the core of your business problems through: